Community Relations Administrative Associate
Reports to: Head of Community Relations
Position Group: Support Staff: Community Relations
Status: Full Time (1.0FTE)
The Position
The Community Relations Administrative Associate has the vital role of capturing and processing stakeholder data, and maintaining accurate records of STS community members including parents/guardians, employees, students, alumni, former parents/guardians and employees, and friends of STS and supports communication, engagement, and fundraising activities with these stakeholder groups. This important role requires a wide range of knowledge, skills and personal attributes as outlined below.
Job Description
- Liaises and consults directly with donors, STS families, volunteers, STS leadership, Community Relations and Finance, team colleagues, and the broader STS employee group.
- Ensures data and records are consistent and of the highest standard and that office protocols and systems are in place to support a dynamic community relations strategy at STS.
- Resident expert on Raisers Edge (RE) design and operations; coordinate, maintain, and troubleshoot Raiser’s Edge NXT (RE) database, including daily data entry, gift tracking, special events activity, campaigns and pledges, and perform ongoing quality control.
- Set-up, track and send gift agreements, pledge payments, pledge reminders, recurring gifts, and employee donations.
- Perform complex data searches, queries, and exports to produce detailed and accurate reports derived from STS constituent and donor details for use in print mailings, mass emails/push pages, data analysis, annual reports, quarterly financial reports, prospect analysis and appeal/campaign analysis;
- Process, acknowledge and receipt charitable gifts, and reconcile with the Finance and Operations Office to ensure accuracy of financial records.
- Work with the STS Finance Department in processing Accounts Payables, Accounts Receivables, student billing, bank deposits, year-end reports, and other tasks as requested.
- Develop, process, and execute extensive prospect research using various tools to support gift solicitations.
- Effectively steward donors by maintaining accurate records, designing and implementing appropriate and consistent processes for customized stewardship plans.
- Collaborate with colleagues in advancing the objectives of the Community Relations department.
- Provide administrative and strategic support to STS colleagues and the STS community.
- Process event registrations, raffles, auction items, and assist at events as required.
- Coordinate meetings, refreshments if required, and take minutes for Community Relations Team Meetings and the Alumni Executive Committee.
- Assist all departments that fall under Community Relations umbrella as requested with the goal of building and stewarding a strong and vibrant STS community.
Essential Qualifications
- College diploma or university degree in a relevant field or equivalent work experience in a similar position.
- Superior written, oral, creative, and interpersonal skills.
- Experience with communicating with diverse audiences.
- Ability to manage several projects concurrently.
- Minimum of five years of relevant work experience.
- Understand and competent with relevant technology skills.
Desirable Qualifications
- A deep understanding of the ethos and culture of Canadian Independent Schools.
- Previous experience in working in the non-profit sector with Raiser’s Edge or Raiser’s Edge NXT with some knowledge of research methodology
Personal Qualities and Attributes
- A person of impeccable integrity and the highest levels of ethical practice.
- A tactful, poised, warm, confident, and caring disposition.
- Comfortable with change and innovation.
- Flexible and responsive.
- Independent and self-directed but able to work within and support a team.
Application Instructions
Applications must contain a cover letter, your resume, and the names and contact information for three work-related references one of which must be a direct supervisor (your references will not be contacted without your prior consent). Please submit your application via email to careers@sts.ab.ca with the position noted in the subject line. Please do not send documents via OneDrive or other cloud-based services and please do not send letters of reference, evaluations, and/or transcripts unless asked to do so.
Applications will be reviewed as received and interested applicants are strongly encouraged to apply early as the position may be filled as soon as a qualified candidate is selected.
We thank all those who apply, but only those selected to participate in the next phase of our interview process will be contacted.
Strathcona-Tweedsmuir School provides a welcoming environment for all employees and encourages diversity among staff and students as part of our commitment to the Alberta Human Rights Act.
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